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Communication

The Art of Async Communication

Alex Chen

November 5, 2024 ยท 5 min read

Asynchronous communication is the secret weapon of distributed teams. Here's how to do it well.

Write with Context

Assume the reader has no context. Include background, your reasoning, and what you need from them.

Use the Right Tool

Not everything needs to be a meeting. Use written communication for decisions, video for complex discussions, and chat for quick questions.

Set Expectations

Let people know when you need a response by, and be patient when waiting for replies.

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Alex Chen

Co-founder & CEO

Building tools that help teams do their best work.